Water meter readers in most buildings in New Zealand can read water meter readings, but in many cases the information can’t be displayed or understood because of poor hardware or software, according to a new study.
The report, published in Environment and Energy Economics, examined the condition of many water meter and water filtration devices in Auckland.
It found that while the software was usually working, the data collection system wasn’t.
The paper also found that many of the devices were not equipped with an accurate digital reading tool.
In some cases, the software could only interpret a water meter reading as the water level was above the reading.
But it was unclear why these problems were occurring, the report found.
The researchers were led by Dr Robert Aplin, who is an assistant professor at Otago University’s Faculty of Engineering.
“The lack of accurate software and hardware is not a new issue.
But this paper shows that in many instances, this software and its hardware are not up to the task, or that the software is not available or is outdated,” he said.
The problem with these devices is that the water meter is connected to the water supply and does not read water level or flow.
“A simple tap or flush can have the same result as an accurate reading device.
So, in some cases the water is still being collected at the same rate,” Dr Aplin said.”
This is the case in many homes, which are also subject to poor network coverage, and this is a problem that we need to address.”
Aplin’s team has been conducting a series of tests with different hardware and software to examine how the software worked.
He said the team would like to see some devices improve their functionality to make them more useful for home and business users.
“We are interested in understanding how these devices perform in real-world situations,” he added.
The study also found the data collected by these devices was not stored securely, and was often sent to third parties, such as billing companies, or companies who did not use the devices.
The research is based on a survey of more than 8,000 people in Auckland, Wellington and Christchurch, and is part of a wider effort to investigate the use of water meter devices.
In an accompanying commentary, the New Zealand Water and Waste Management Agency said its aim was to improve the performance of the water collection system, and to ensure that water meters are safe and accurate.
“Our aim is to ensure we have accurate and secure water meter software and infrastructure to support our customers’ water conservation efforts,” the agency said.
It added that it had been monitoring the performance and reliability of the device and software and would continue to do so.
The Auckland Water and Wastewater Authority has set up an inquiry into the use and performance of water meters in New New Zealand.