When it rains, it pours


water meter regulators are in the spotlight this year as the drought-ravaged state grapples with an array of water issues, including a shortage of water to meet its water needs.

But many in the industry have been quiet about the growing controversy.

The D.C. Water Management District is taking heat from water utilities, consumer advocates and even some politicians, saying the agency is failing to take proper steps to regulate water usage in the city.

And water regulators are trying to tamp down the controversy with an aggressive new campaign aimed at educating residents and stakeholders about the water utility’s role in regulating water usage and the utility’s responsibilities to protect the public. 

[Water utility] DC Water has made a concerted effort to help the public understand the utility plays a critical role in the Districts water system.

The utility is taking steps to clarify its role in providing water service, the utility said in a statement to ABC News. 

“While we have been working closely with DC Water, DC Water’s leadership team and local partners to address water usage issues and improve the efficiency of DC Water and our water delivery system, we will continue to work closely with our utility partners to ensure that our water system is fully functional and meet all water conservation standards,” the statement said. 

In April, DC Power and Light announced plans to phase out its use of water meters in favor of using a smart meter, and the District also announced it would phase out the use of its meters and meters that track customers’ water use.

But the utility also is moving ahead with plans to replace the water meters with new smart meters, according to the utility. 

 The utility is also in the process of installing new sensors to track the usage of water from municipal and private sources, as well as new sensors and water meters that will track customers who use more than 500 gallons per day.

In July, the District announced that it was installing a new meter that will use only 100 percent of the utility water. 

The water utility is currently paying for the new meters.

But as of the end of July, DC water had already spent more than $1 million on the installation, according a statement from the utility to ABC.

The money will pay for the first 100 meters and the installation of new meters, which will cover the first three months of the program.

The water utility said it will provide the meters to affected customers, but it will not sell or provide them to customers who do not live in DC. 

To comply with the law, the D.D.

C Water Management Agency said it is working with other utility companies to comply with requirements for using water meters. 

While the District is not yet charging a fee to users of its meter, it is considering a proposal that would provide $1.25 per day of usage to those using more than 50 gallons per week, the agency said in an email. 

There are currently two meter programs in place in the metro area, but both have a cap of 500 gallons of water usage per day, according the utility statement. 


D, which has its own water meters, said in the statement that it is “committed to providing more transparency and accurate information” about its use and has implemented a voluntary pilot program to help customers understand the meters.

The pilot program is designed to help people understand that their usage is tracked and to ensure they are getting the water they need. 

It is also working with the District to develop a new program that will require customers to register for the smart meter. 

Under the new pilot program, customers will be able to view and update their usage information in real-time on the smart meters and will be asked to fill out a water usage questionnaire, which the utility will then send to the city’s water agency. 

At the beginning of this year, DC had the third-highest water usage rate in the nation at about 6.2 gallons per person per day and the fourth-highest rate in DC, according data from the U.S. Geological Survey. 

Water conservation advocates are not happy with the decision. 

We are getting less information about the utility that we need from our utility, said Susan Levenson, the executive director of the DC Water Action Fund.

And DC’s utility has a huge incentive to keep customers from using the meter, Levensonsaid in a blog post. 

And we have seen the utility trying to use this as a way to cover up its failures in the past, which was one of the main reasons they did it in the first place, she said.